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Privacy Policy forĀ The Wellness Director

1. Introduction

At The Wellness Director, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.thewellnessdirector.co.uk, use our services, or engage with us in any way. By accessing our website or services, you agree to the terms outlined in this policy.

If you have any questions or concerns about how we use your data, please contact us atĀ hello@thewellnessdirector.co.uk


2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing address, and payment details.
  • Non-Personal Information: Browser type, device information, IP address, and browsing behaviour through cookies and analytics tools.
  • Health Information: Any information you voluntarily share about your health status or goals.

3. How We Use Your Information

We collect your information for the following purposes:

  • To provide and improve our services.
  • To process payments and manage subscriptions.
  • To send marketing communications (with your consent).
  • To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with third parties to support our business operations:

  • Payment Processors: Stripe, PayPal, or other payment platforms to process your transactions.
  • Marketing Platforms: ActiveCampaign, Facebook, Google Analytics, and similar tools for advertising and analytics.
  • Hosting Providers: Kajabi and other web hosting services to manage our website.

We will never sell your personal data to third parties.


5. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.
  • Deletion: Ask us to delete your personal information.
  • Opt-Out: Opt-out of marketing emails by clicking the unsubscribe link.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at hello@thewellnessdirector.co.uk.


6. Cookies and Tracking

Our website uses cookies to enhance your experience and track website usage. Cookies may collect:

  • Session information to improve navigation.
  • Data for analytics and advertising.

You can manage cookies through your browser settings or opt out of tracking via tools like the Network Advertising Initiative Opt-Out Tool.


7. Data Security

We take reasonable measures to protect your data, including:

  • Secure servers and encryption for data storage.
  • Limiting access to personal data to authorized personnel only.
  • Regular monitoring for vulnerabilities and threats.

While we strive to protect your data, no system can guarantee 100% security.


8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.


9. International Users

If you are accessing our website from outside the United Kingdom, please note that your information will be transferred to and processed in the United Kingdom, which may have different data protection laws than your country of residence.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.


11. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

  • Email:Ā hello@thewellnessdirector.co.uk
  • Mailing Address:Ā 45, Smithy Lane, Wrexham, North Wales, UK.Ā  LL12 8JNĀ